Product Questions

How come I didn’t receive an amber glass vial, like in the product photo?

There could be a few reasons why you received your product in a container other than one of our iconic amber vials, including:

  • Because of either the amount you ordered or the shipping location, it just made more sense to package your products another way.
  • We received glass vials from the manufacturer that were unsafe to mail.
  • We ran out!

Can I request that my product come in a glass vial/foil pouch?

Due to the high volume of order, we currently do not offer specialized shipping for individual products.